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Privacy policy

Welcome to 2trust.io. We are committed to protecting the privacy and security of our users' information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, 2trust.io, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

1. Information We Collect

We may collect personal identification information in various ways, including, but not limited to, when users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. We are committed to protecting the privacy of our users. We do not sell, trade, or rent your personal information to others. Your personal data is used exclusively for providing and improving the service at 2trust.io and will not be disclosed to any third party, except as required by law.

4. Your Data Privacy Rights

Depending on where you are located and/or live, you may exercise certain data privacy rights, and 2trust.io will facilitate the exercise of those rights.

European Privacy Rights

If you are a resident or are otherwise located in the European Union ("EU") or the United Kingdom ("UK"), this section provides additional details about the personal data we collect about you, and your rights granted by the EU and UK General Data Protection Regulations, as applicable (“GDPR”).

Subject to certain limitations, the GDPR provides you the following privacy rights:

  • Transparency and the right to information. Through this Privacy Policy we explain how we use and share your personal information. However, if you have questions or concerns you can contact us at support [at] 2tr.co.
  • Right of access, objection, restriction of processing, correction, erasure, and portability. You can make a request to access, object, restrict, correct, erase, or transfer any of your personal information. You also have the right to withdraw your consent when we process your personal information based on your consent.
  • Right to opt-out from direct marketing. You have the right to opt-out from receiving marketing materials from us by following the opt-out instructions in our commercial emails, by contacting us, or by adjusting your preferences under your profile details on the Site. Please note that we reserve the right to send you other communications, including transactional emails, service announcements and administrative messages relating to your 2trust.io account, without offering you the opportunity to opt out of receiving them.
  • Right not to be subject to an automated decision, including profiling. We do not make automated decisions using your personal data that may negatively impact you. We use cookies and similar technologies on the Site to personalize your experience on the Site and recommend software products and services that may be of interest to you. For additional information or to opt-out see our Cookies section.
  • Right to lodge a complaint with a supervisory authority. If you consider that the processing of your personal information infringes your GDPR privacy rights, you have the right to lodge a complaint with a supervisory authority, in the member state of your habitual residence, place of work, or place of the alleged infringement. For users located in the UK, you can contact the Information Commissioner’s Office (ICO).

If you would like to submit a request to 2trust.io to exercise your EU or UK privacy rights under the GDPR, you may do so either by submitting a request through our privacy rights form, or by emailing support [at] 2tr.co with your request.

California Privacy Rights

If you are a resident of California, this section provides additional details about the personal information we collect about you, and your rights under the California Consumer Privacy Act ("CCPA") and California Privacy Rights Act ("CPRA").

Subject to certain limitations, the CCPA and CPRA provide you the right to request:

  • That we provide you access to details on the categories or specific pieces of personal information we collect and/or sell (including how we use and disclose this information, to whom we may sell it);
  • That we delete any of your personal information;
  • That we correct any inaccuracies in your personal information;
  • To opt out of any "sale" or "sharing" of your personal information that may occur, including sensitive personal information and to not be discriminated against for exercising any of the above rights.

Please note that 2trust.io does not collect sensitive personal information other than account login and password from its users.

5. Cookies

We use cookies for a variety of purposes. Essential cookies are used for authentication, to provide basic site functionality, and for security; these cookies are placed automatically on your device when you visit our Site, and you cannot opt out of these cookies. Personalization cookies are used to record your preferences and to enable certain features. Analytics cookies are used to help us understand how you use our site, and how our site is performing. Marketing cookies help us, and our partners, deliver relevant and targeted content to you. Personalization, analytics and marketing cookies are all optional, and you can adjust your cookie settings for these categories at any time.

What is a cookie?

A cookie is a small text file placed onto your device that helps us recognize you on the Site and remembers your preferences. Cookies may also be set by other websites or services that run content on the specific page you’re visiting.

What types of cookies does 2trust.io use?

2trust.io uses “session cookies” and “persistent cookies.” Session cookies are temporary cookies that are erased when you close your web browser. A persistent cookie remains on your device until it expires or until you manually delete it. We also use “first-party cookies” – cookies that are set by us – and “third-party cookies” or requests that allow other organizations to have access to the information collected.

How does 2trust.io use cookies?

Cookies are used to help us understand how our Site is being utilized, to recognize you when you visit our Site, remember your preferences, and to allow us to bring you relevant advertising.

6. This Site is Not Intended for Children

The Site is a general audience site and does not offer services directed to individuals under 18 years of age.

No one under the age of 18 may provide any information to or on the Site. We do not knowingly collect or share personal information from individuals under 18.

If you are under 18, do not use or provide any information on the Site or on or through any of its features, do not register on the Site, use any of the interactive or comment features of the Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. Should an individual whom we know to be under the age of 18 send personal information to us, we will delete or destroy such information as soon as reasonably possible. If you believe we might have this type of information, please contact us.

7. Contact Us

If you have questions about this Privacy Policy or want to communicate with us, please contact us at support [at] 2tr.co